Information we collect

We may collect the following information

• Your name, email address, phone number, and postal address
• Information you provide when you register, apply, donate, contact us, or join a program
• Payment details handled by our payment service provider
• Information about your device and website visit, such as your IP address, browser type, pages visited, and time spent on the website
• Any other information you choose to share with us

Please do not provide personal information that is not needed for your request.

How we use your information

We may use your information to

• Respond to your questions and requests
• Process registrations, applications, nominations, and donations
• Manage our programs, internships, events, and services
• Send important updates about your participation
• Send newsletters or promotional messages when you have agreed to receive them
• Improve our website, programs, and services
• Prevent fraud and protect our website
• Meet our legal and reporting duties

You may stop receiving promotional emails at any time by using the unsubscribe option or contacting us.

Consent

We will ask for your consent when it is required. You may withdraw your consent at any time by contacting us. This will not affect any use of your information that took place before you withdrew consent. Some services may not be available if the required information or consent is withdrawn.

Sharing your information

We do not sell or rent your personal information. We may share your information with

• Service providers that help us operate our website, programs, communications, and payments
• Government bodies or legal authorities when required by law
• Professional advisers when needed for legal, audit, accounting, or security purposes
• Another organization if CAIES Foundation is restructured or its work is transferred

These parties may use your information only for the agreed purpose and must protect it.

We will publish a donor, supporter, intern, student, or participant’s name, photograph, or other details only after receiving suitable consent.

Payments and donations

We prefer to receive donations by cheque or through trusted online payment services. Online payments are handled by secure third-party payment providers that follow suitable payment security standards. CAIES Foundation does not store complete credit card or debit card details on its servers.

Payment providers may process information under their own privacy policies.

Cookies

Our website may use cookies and similar tools to remember your choices, understand website use, and improve your experience. You can manage cookies through your browser or the cookie choices shown on our website. Blocking some cookies may affect how the website works.

Children’s information

A child means anyone under 18 years of age. We require clear consent from a parent or legal guardian before collecting or using a child’s personal information. We do not use children’s information for targeted advertising or other activities that may harm their well-being.

If you believe a child’s information was provided without proper consent, please contact us. We will review the matter and delete the information when required.

Data security

We use reasonable steps to protect personal information from loss, misuse, unauthorized access, change, or disclosure. No website or online storage system is fully secure. We cannot promise complete security, but we will act promptly if we find a data breach and will provide notice when required by law.

Data retention

We keep personal information only for as long as it is needed for the purpose for which it was collected. We may keep some records for a longer period when required for legal, tax, audit, donor reporting, dispute handling, or safety reasons.

When information is no longer needed, we will delete it or remove details that identify you.

Your rights

Subject to applicable law, you may ask us to

• Tell you what personal information we hold about you
• Correct or update your information
• Delete your information
• Withdraw your consent
• Stop promotional communications
• Explain how your information has been used or shared
• Review and respond to a complaint

We may need to confirm your identity before completing a request. Some information may need to be kept when required by law.

Links to other websites

Our website may contain links to other websites. CAIES Foundation does not control these websites and is not responsible for their content or privacy practices. Please review their privacy policies before sharing personal information.

Changes to this policy

We may update this policy when our practices or legal duties change. The latest version and its update date will be posted on our website. Important changes may also be shared through email or a website notice.